Hotel & Resort Management

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INTRODUCTION

This is all-in-one solution to automate large scale hotels and hospitality businesses. Managing a hotel requires in-depth knowledge of every area of operations. With CrossOver Hotel Management Software we give you one of the most comprehensive and easy-to-operate hotel management systems in the world.

hotel-management-software

Product Features:

  • Room Management: Manage hotel rooms, room types and room category and default prices and settings for room.
  • Agents and Agent Meal Plan Tariff Rates: Manage multiple agents and their reservation and multiple meal plans like AP, BB etc room rate according to room category and meal plan.
  • Guest Information: Manage guest information, guest documents, photo, take photo from video device.
  • Currency Rates: Manage currency rate deal with different currency rate according to guest currency rates. Update online forex rate from Google finance (to retrieve current market currency rate) or update manually.
  • Reservation / Booking: Manage guest reservation and future booking, agent wise reservation and with meal plan, automatic posting of account transactions made in front desk. Add rooms, changes rooms, perform individual checkout in room.
  • Room Allocations: View currently allocated rooms and their meal plans.
  • Transcript of Guest Ledger: Displays day wise guest transcript ledger with account figures.
  • Dashboard: View forex rates, current hotel reservation status, monthly occupancy percentage, guest feedback list made on checkout, expected check in and checkout for day etc.
  • Room Availability: Room availability for a day or selections of day, displays date wise room availability and room status for checked in, checked out, future arrivals in rooms, currently staying guest in room, today’s check out for front desk officers.
  • Quick Search: Quick search for front desk officers to search existing guest in hotel by their room number and any kind of guest information filled while making their reservations.
  • Stay View Calendar ( Graphical Stay view): Plot periodic stay calendar according to reservation you have made for guest accommodation.
  • Other Charges: Manage other charge services provided to guest and its detailed account figures.
  • Instant Messaging (Chat): Connect with software users installed in different systems.
  • Service Voucher: Manage service voucher for services that are provided by external party.
  • User Cashbook: Manage user wise cashbook to maintain how much cash transaction is made by user.
  • Laundry: Manage laundry and laundry items.
  • Mini Bar: Manage mini bar in rooms stocks issue/consumptions.
  • Hotel Departments: Manage multiple departments like housekeep, restaurant, kitchen, bar etc.
  • Production Journal: Manage Item (Product) production from multiple raw items; manage/view stocks of consumed raw items. Management of stock issue,consumption, return made by hotel departments.
  • User Roles and Permissions: Manage user access controls, user logins,password, there access level on software.
  • Phone Book: Mange automatically contacts directory when general ledger account or guest information is filled up.

Reports:

  • Room allocations
  • Transcript of guest ledgers
  • Guest ledgers
  • Arrivals and departures of guest reservations
  • Occupancy % For Month
  • Periodic Costing analysis report
  • Reports for Production Journal
  • Agent Cover Letters
  • Guest (Customer )Account Ledgers (party Ledger)
  • Agent wise party ledger
  • Vat Reports for sales , purchase , accommodations etc.
  • Outstanding report for general ledgers ( customer, supplier, guest)
  • Balance sheet as on dates
  • Profit and Loss as on dates
  • Trial Balance as on dates
  • Inventory Reports [Stock Valuation]
  • Stock Ledgers [ Product wise / Product Batch(LOT) wise]

Restaurant Features:

  • Restaurant POS ( Point Of Sales): Point of sales for restaurant where you can provide restaurant service for table and checked in guest in hotel, once guest is checked in from front desk all the checked in guest are available to all POS systems installed in network.
  • Management Of Restaurant Tables
  • Steward (waiter ) and their commission Mange steward and their commission % according to sales they have made.
  • Cashier reports
  • Prepare food for checked in guest according to current allocations and guest meal plan
  • Transfer table items to another
  • Table merge
  • Table split
  • Management KOT
  • Cash and Credit sales